Terms of Service

TERMS OF SERVICE

When you make your reservation with The Meriton on Main Beach, you are accepting the following Terms and Conditions that apply:

Age:

You must be at least 18 years of age to make a booking of any accommodation.

Payment:

At the time of booking, all reservations require a deposit to be taken to secure the booking. The amount will be equal to the first night’s accommodation by a valid Visa, MasterCard or American Express credit card. The balance will then be withdrawn on the morning of your arrival by the nominated Credit Card.

The Meriton on Main Beach reserves the right to cancel your reservation should a non-valid credit card be provided within 24 hours of when the reservation is made.

Changes to your Reservation:

Should you wish to change your reservation, you must contact our reception desk during office hours or by email. Although we will do our best to assist you, we cannot guarantee that your requests can be met.

Cancellation of Reservation:

Our Cancellation Policy is the following;

Should you wish to cancel your reservation with more than 30 days until your arrival date, a charge of $30.00 applies.

If you wish to cancel your within 30 days, your entire deposit will be forfeited.

Arrivals & Departures:

Check in is from 2.00 pm and check out is by 10.00 am. Please note that we are closed on Christmas day, therefore we do not accept check ins on this day.

Requirements upon Check in: You will be required to provide either a Visa, MasterCard or American Express credit card at check-in to cover incidental charges. The credit card must be valid and belong to the person who is registering at check-in (we do not accept Diners Card).

The person registering at check-in must be at least 18 years of age.

In addition, to eliminate identity fraud, we will ask you to provide photo ID at check in to ensure that your identity matches the reservation’s identity. A record and/or copy of this photo ID may be retained to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation.

Apartment Service:

A service of your apartment is provided for bookings of accommodation for ten nights or more.

Policies:

In the event of a noise disturbance continuing, will result in immediate eviction from the property. Local police will be called to attend.

Please refrain from throwing objects off balconies, such actions can cause serious harm and is a prosecutable offence.

Please note any damages caused to the apartment will be charged to the guest account as will any excessive cleaning if the apartment is not left in an acceptable state on departure. All apartments are inspected prior to arrival and inspected upon your departure.

Schoolies:

The Meriton on Main Beach does not accept ‘Schoolies’ bookings. We do not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular we do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “Schoolies” period.

Force Majeure:

We will not be in breach of the agreement or any way liable to any party, if it is prevented from complying with this agreement by reason of act of God, act of public enemy, act of terrorism, war, earthquake, riot, explosion, compliance and with any law or government restraint order, rule regulations, strikes, lockouts or any other cause not reasonably within the control of The Meriton on Main Beach. We will not be liable for any loss of any kind whatsoever.